Act Contact Management software, Business Whitepapers

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Connecting with your customers: A guide to social media

If you're relatively new to the world of social media and you'd like to learn how it can benefit your business, this guide will help you get started. Create and manage your reputation online and learn how incorporating social media into your contact management software can help develop long-lasting, profitable relationships.

Contact Management software – a ‘must-have’ tool to safeguard customer retention

This advice guide explains why a Contact Management system is important for small businesses in the good times to help you sell more effectively and more profitably. But it’s a definite ‘must-have’ in bad times since it can provide the competitive advantage you need to retain existing customers and also gain new ones.

Rate Your Need for a Contact Database

The purpose of the paper is to help you to determine if there is a better way of managing your contacts and customers and performing day-to-day business tasks. In particular, this paper highlights the differences between contact management and a personal information manager (PIM) by asking you to consider seven essential questions. Answering Yes to even one of them means that your business could benefit from transitioning to a contact management solution.

Independent Guidebook Whitepaper

Highlights the experiences of a set of diverse customers of ACT! and prescribes best practices, missteps to avoid and how to customise the application to exploit it fully.

Independent ROI Whitepaper

Highlighting the costs for software, personnel, hardware and training over a three-year period to quantify an investment in ACT!.

Sage Marketing Management Whitepaper

This Sage white paper will provide guidance on how to promote products or services to existing and new customers, and how software can help sales and marketing teams be more effective.