Mobile Solutions

SageCRM makes it easy for the sales force and road warriors to stay productive even when out of the office.

Wireless PDA Access

The benefits of real-time access to your SageCRM.com solution and database are numerous and can have a positive impact on your business performance and profits. Wireless connectivity with enhanced support for Personal Digital Assistant (PDA) devices using the Pocket PC operating system brings real-time data to your fingertips—anywhere, anytime.

With online Internet access, PDA users such as field sales representatives can stay connected for real-time access, with a full range of functions accessible, enabling staff to view reports, and update contacts and sales opportunities. They also can continue to qualify leads, track customer issues, and manage tasks and calendars.

Wireless PDA access to your SageCRM.com solution simply makes you more productive, increasing productivity while reducing costs.

Benefits of remote access include:

•     Access important account, contact, and history information
•     Maximise time while traveling
•     Cultivate stronger sales relationships
•     Improve customer service
•     Update account information
•     Add key account data
•     Schedule activities and appointments
•     Synchronise information at a later point in time
•     And much more!

Offline Synchronisation
A comprehensive CRM solution enables organisations to guarantee their sales, marketing, and customer care professionals have fast, up-to-date access to critical data—regardless of where these employees are located. Even when not connected to a network, mobile users can work offline and later synchronize with the central server, using the optional Offline Synchronisation feature.

As a result, Offline Synchronisation simply makes your field sales, marketing, and service personnel more productive and efficient because they can work anytime, anywhere irrespective of connectivity. Offline Synchronisation is also cost effective since end users can install the offline client by downloading it directly from SageCRM.com, without requiring additional software such as Microsoft Internet Information Services (IIS) or Microsoft SQL Server Desktop Engine (MSDE).

Benefits of Offline Synchronisation include:

    * Access important account, contact, and history information
    * Maximise time while traveling
    * Cultivate stronger sales relationships
    * Improve customer service
    * Update account information
    * Add key account data
    * Schedule activities and appointments
    * Synchronise information at a later point in time