SageCRM.com - Customer Support Automation Software

With SageCRM.com, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organisation with critical information to build and support long-term customer satisfaction and loyalty.

With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail, and documents sent and received, you'll have complete and accurate data at your fingertips. SageCRM.com customer support automation software enables you to quickly resolve issues and easily capitalize on cross-sell or up-sell opportunities.

Check out these powerful features

•    Contact Management
Deliver superior customer services with real-time access to relevant customer data.

•    Knowledge Base
Store support incidents and case solutions in a central knowledge Base.

•    Call Centre Support
Access a central repository for all customer data, Resolving issues add quickly.

•    Service Agreement Management
Easily track and meet your service level agreements.

•    Tracking
Track your customers needs and maintain a complete history of customer-related interaction