Alphalogix IT Services and Support
AlphaLogix is an IT Support company that started in 1995, based in South Wales.
Our friendly team of IT Support staff are Microsoft accredited and fully capable of dealing with any IT support query.
Over the years we have built up a strong rapport with our clients offering an unrivalled personal level of support. Each of our engineers are assigned as an account manager for each customer allowing us to continually build a trusting relationship.
With no automated phone system you can be sure you will be connected to the person most suited to deal with your problem instantly, without having to hear a computer generated voice.
All engineers are trained to communicate effectively with people at all levels of IT understanding, helping us offer the complete solution. AlphaLogix has an array of customers in a variety of industries spanning every sector across the UK. We currently have a number of clients in Cardiff, Bristol, London, Liverpool, Manchester and Birmingham, and offer support in the following areas.
- IT Support – In 3 flavours that are, Telephone and Remote Support, Remote Access and On Site Support
- IT Solutions – AlphaLogix offers many IT solutions such as Email Management, Hosting, Consultancy, Disaster Recovery, Server and Network Management and Security such as Anti-Virus
- Website Support – Our Web Site support offers solutions in Bespoke Design, CMS, and E-Commerce
- Development and Support – AlphaLogix has a number of qualified developers that are able to help customise your IT system to tender your needs
- Sage Cover – The Sale of Sage Support for your Software
Products and Services offered by AlphaLogix
- Consultancy, accredited by The Institute of Management
- System & Database design & implementation
- Bespoke software Network Installation & Upgrades
- NT/Windows 2000 Server Implementation
- Data Conversion from old Software
- Web Design & Hosting e-commerce, e-mail & Faxing Solutions
- Broadband 24/7 Internet Installations
- Virus, Porn & Spam scanning and remote server back-up
- VPN’s (Virtual Private Network), LAN’s & WAN’s
- Computer Telephony Integration
- Support & Maintenance